We know that taking the step to enter a new service can feel scary sometimes. It's important to us that the Wagga Wagga Medicare Mental Health Centre helps everyone feel safe, comfortable and welcomed when they arrive.

We are looking for people who have been to the Medicare Mental Health Centre in Wagga Wagga to share their experiences with us. This will help us know what is working well or what we could do better.

There are two ways you can take part and share your ideas and feedback with us:

1. Tell us about your visit to the Medicare Mental Health Centre in a short survey
2. Join our walk-through group to visit the service and then take part in a conversation about your thoughts and ideas.

You can choose which best suits you and the time you have.

To take part, either complete the survey or register for the walk-through group below.

If you would like to take part in a different way, please contact us by email at mmhdaa@gph.org.au

Thanks for your interest in telling us about your visit to the Wagga Wagga Medicare Mental Health Centre!

We look forward to hearing your experiences and ideas.

Your response can be anonymous if you choose. If you would like to be sent updates on how the feedback has been considered, please share your email address, or click 'follow' on the project button at the top of this page.

This survey is currently open.

Thanks for your interest in being part of our walk-through group.

What to expect

People taking part in this group will meet with a staff member from the Medicare Mental Health Centre at an agreed time. You will be shown around the entrance areas of the service and be told about how staff welcome people when they arrive. You will have the chance to ask any questions you may have.

Then you will join a group conversation with other participants and share your experiences and ideas for how the service and staff could help people feel more welcome and comfortable on their arrival.

Important information

Here is some important information to help you decide if you would like to take part:

• You will be with other people from the community who are also taking part in this activity.
• You will need to arrive at a set-time, during business hours (daytime, Monday-Friday). We will try and work with your availability as much as possible.
• We expect the walk-through and discussion to take up to two hours in total.
• You will be paid for your time in line with the Grand Pacific Health participation policy.

Registrations are currently open.