We know that taking the step to enter a new service can feel scary sometimes. It's important to us that the Wagga Wagga Medicare Mental Health Centre helps everyone feel safe, comfortable and welcomed when they arrive.

We took time to invite people who have been to the Medicare Mental Health Centre in Wagga Wagga to share their experiences with us. This will help us know what is working well or what we could do better.

What we heard - What we did

Thank you for taking the time to share your thoughts and ideas with us.

You told us that friendly staff and a warm welcome made a difference when you arrived. You also said it was important to know who to speak to when you entered the centre.

We value your feedback and have shared it with the Senior Manager.

Thanks for your interest in telling us about your visit to the Wagga Wagga Medicare Mental Health Centre!

Your response can be anonymous if you choose. If you would like to be sent updates on how the feedback has been considered, please share your email address, or click 'follow' on the project button at the top of this page.

This survey is now closed. Thank you for sharing your experiences and ideas.

Thanks for your interest in being part of our walk-through group.

What to expect

People taking part in this group will meet with a staff member from the Medicare Mental Health Centre at an agreed time. You will be shown around the entrance areas of the service and be told about how staff welcome people when they arrive. You will have the chance to ask any questions you may have.

Then you will join a group conversation with other participants and share your experiences and ideas for how the service and staff could help people feel more welcome and comfortable on their arrival.

Registrations are now CLOSED. Thank you for everyone who registered for a walk through of our centre.